Critical Facilities Management

Ascent Critical Facilities Management: 24x7x365 solutions and resources specifically for you.


Ascent Engineering: From concept to creation, inside and out, your mission critical operation engineered your way.


Ascent Construction: In every joint, at every point, your mission critical operation built to your specs.

Data Centers

Ascent Data Centers: Customized at every point to meet your needs and your objectives.

Why Ascent

Design, engineering, construction and operations solutions to make your mission critical operations reality.

News & Insights

News, stories and insight into how Ascent is Elevating Mission Critical.

24x7x365 Ascent Operations Center

Experienced working with Fortune 500 clients and a large network of maintenance vendors and serving as the hub for critical sites across the U.S. and Canada, Ascent’s operations management includes our Ascent Operations Center (AOC), which deploys industry best practices for critical infrastructure maintenance, bar none.

operations center rep

Available 24 hours a day, 365 days a year, the AOC Support Team administers, monitors, and coordinates maintenance and service operations for critical facilities and data centers. Activities that run through the Operations Center include planned and emergency maintenance activities, service requests, critical event management and problem resolution tracking via emails, web or phone. Ranging from work order check-ins and outs to receiving and escalating critical alarms, our support team is up all night, so you don’t have to be.

Our 24×7 AOC offers:

Maintenance Support

Your 24×7 single point of contact for critical site maintenance activities, status updates, and reports.


Depend on Ascent when critical alarms occur at your site and stay in the loop through alarm and event resolution.

Dispatch Center

Your central hub for onsite coordination with trusted vendors for planned and emergency maintenance needs.

Critical Event Management

Stay focused while Ascent facilitates response, keeping teams informed every step of the way.

Why Ascent for 2x7x365 Service


Available 24x7x365 online and by phone


Gain visibility into operations with the 24×7 AOC


Data quality processes to drive ticket accuracy


Track metrics to make informed decisions


Expedite responsiveness focus on critical tasks at hand

Our Navigator Platform

Designed specifically to support data centers, edge sites, mission critical facilities and infrastructure, the Ascent Navigator Platform delivers operational transparency into maintenance activities, equipment performance and related costs. With a 24×7 platform backed by knowledgeable teams and proven processes, Ascent is key to Elevating Mission Critical operations.

Centrally Located

The Ascent Operations Center is located at the Ascent headquarters in St. Louis, Missouri where team support is right around the corner. Listen to team members discuss Ascent’s training, environment of continued learning, and where team members are today after beginning as an AOC Representative in the 24×7 AOC, Ascent’s hub for 24×7 services.

Connect with Us

We’re ready for you. Let’s connect and talk more.

Why Ascent?

It’s more than Elevating Mission Critical for you 24×7. We partner with you. We empower you.