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Ascent News & Insights
At Ascent, we love to be able to share how we’re “Elevating Mission Critical.” To keep up with exactly how we’re doing that, check here for our ongoing critical facilities management, data center and solutions and services news and updates, industry headlines, and more!
For media and analyst inquiries, please contact Jaymie Scotto & Associates.
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A Guide Preparing for Outsourced IT Services
Read more: A Guide Preparing for Outsourced IT ServicesIn a recent blog titled “The State of Post-Pandemic Data Center IT Services,” we addressed an issue that McKinsey and Company refers to as “the great attrition.” For a variety of reasons, the pandemic has left the mission critical IT workforce with fewer resources than before it began. This lack of human resources has precipitated… Read More
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The State of Post-Pandemic Data Center IT Services
Read more: The State of Post-Pandemic Data Center IT ServicesIf you have recently reached out to an IT service provider looking for support, you have likely been introduced to the “new normal” in IT customer service: waiting in line. From help desk and troubleshooting at prominent SaaS vendors, to attracting and hiring field technicians and engineers, the talent pool has gotten shallower since early… Read More